Gelato™ - Experienced (1 Bare Root Rose)

Shipping Deposit Rates:

• Canada: $25.00 CAD
• United States: $35.00 USD
• Europe: $100.00 CAD

This amount is a shipping deposit. Final costs may vary before the April shipping season, and additional fees may apply based on final shipping charges.

Additional Fees:

Customs Duties, Tariffs, VAT, and Clearance Fees: For international orders, the recipient may be responsible for customs duties, tariffs (including any new or additional tariffs imposed by the importing country), VAT, and customs clearance fees charged by the destination country. These fees are not included in our shipping deposit and are payable upon arrival in the recipient's country. Please note that tariffs can significantly increase the total cost of your shipment, and we encourage customers to familiarize themselves with their country's import regulations.

Packaging and Handling: Our shipping fee includes packaging materials such as boxes, vermiculite, and protective bags to ensure safe delivery.

Flower Seed Orders: For our seeds collection, we offer a flat rate shipping fee of $4.00 CAD, available exclusively for customers within Canada. Please note that, due to the ongoing Canada Post strike, shipments will be delayed until Canada Post resumes normal service. We appreciate your patience and understanding during this time. Rest assured, your order will be processed and shipped promptly once services are restored.

Refunds

Refunds for Goods

Refund requests must be made within 30 days after receipt of your goods.

We accept refund requests for goods sold on our Site for any of the following reasons:

 - Good is broken; or

 - Good does not match description.

Returns

Returns can be made by mail. To return a good by mail, follow the following procedure:

Pack your goods and go to your nearest post office and pay the necessary postage.